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Recover Lost Direct Bookings

We identify and fix the technical issues silently costing Kigali hotels revenue and increasing OTA dependency. Most hotels lose 15-30% of potential direct bookings to friction they cannot see.

Revenue Leaks We Seal

Technical fixes that translate directly to increased direct bookings and reduced OTA commissions

Recover Mobile Booking Revenue

Slow mobile experiences cause 53% of guests to abandon booking attempts. We optimize performance across all devices, securing bookings that would otherwise be lost to OTAs or competitors.

Fix Mobile Revenue Leak
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Clear Paths to Direct Booking

Hidden or confusing booking buttons silently push guests to commission-based platforms. We redesign for maximum conversion with clear, compelling calls-to-action that protect your direct revenue.

Optimize Booking Path
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Visibility Into Your Booking Funnel

Without proper tracking, you cannot see where guests abandon your booking process. We implement precise analytics to identify drop-off points and recover lost revenue opportunities.

See Your Booking Funnel

About Viora Smart Solutions

Boutique digital optimization for distinguished hotels in Kigali

Specialists in Direct Booking Performance

Viora Smart Solutions enhances hotel revenue by improving the technical performance of booking systems. We focus exclusively on measurable outcomes: increased direct bookings, reduced OTA dependency, and recovered revenue from abandoned booking attempts.

Our Team: Revenue Protection Engineers

We are conversion analysts and technical consultants dedicated to protecting hotel revenue in Kigali. We diagnose and fix the invisible friction points that silently divert guests to commission-based platforms and erode profitability.

We do not market your hotel; we engineer your booking system to capture and convert more direct revenue.

Our Philosophy: Digital Performance as Revenue Protection

A hotel's digital experience should match its hospitality standards: effortless, reliable, and revenue-positive. When booking becomes seamless, hotels gain control over their profitability and reduce third-party dependence.

Recover Mobile Revenue

Secure bookings lost to slow mobile experiences

Clear Booking Paths

Guide guests directly to your booking engine

Revenue Visibility

See exactly where and why bookings are lost

Reduce OTA Reliance

Shift commission costs back to your bottom line

Direct revenue should not be lost to technical friction. We ensure it isn't.

Discuss Our Approach

Founder

Leadership focused on measurable results for Kigali hotels

Daniel Mugabo — Founder and Lead Consultant at Viora Smart Solutions, Kigali

Daniel Mugabo

Founder and Lead Consultant

Every distinguished hotel in Kigali deserves a digital booking experience that protects its revenue as carefully as its guest experience.

Daniel leads our team in translating technical improvements into measurable increases in direct bookings for Kigali hotels. His focus is on practical, revenue-positive solutions that reduce OTA dependence and increase profitability.

Under his direction, we deliver precise diagnostics and fixes that strengthen booking conversion, mobile performance, and revenue visibility.

With expertise in hospitality technology and conversion optimization, Daniel ensures our work delivers clear financial returns for hotel partners through increased direct bookings and reduced commission costs.

Consult with Daniel

Clear Pricing

Transparent investment for measurable returns

Starter Fix

80,000 RWF

Recover immediate booking friction points

  • Booking button optimization
  • Mobile speed improvements
  • Basic analytics setup
  • 1-week implementation
Get Started

Booking Optimization

250k–450k RWF

Comprehensive system overhaul for maximum direct revenue

  • Complete website optimization
  • Booking engine integration
  • A/B testing setup
  • 3-month performance monitoring
  • Dedicated account manager
Contact for Quote

Protect Your Direct Booking Revenue Monthly

Hotel booking systems degrade over time. Mobile performance slows, tracking breaks, and booking friction increases quietly. We monitor and refine your booking systems continuously to protect your direct revenue and reduce OTA dependency.

Monitoring & Analytics Retainer

60,000 RWF/ month

For hotels that want continuous visibility into their booking performance and early warning of revenue leaks.
Minor fixes are requested separately and billed per task.

  • GA4 analytics & performance reporting
  • Booking CTA visibility check
  • Mobile speed & page weight tests
  • Broken link & booking journey testing
  • OTA price parity check
Request This Retainer

Growth & Direct Booking Retainer

220,000 RWF/ month

For hotels seeking measurable direct booking growth and systematic reduction in OTA reliance through continuous optimization.

  • Everything in Optimization plan
  • Full booking engine support
  • A/B testing for CTAs & layouts
  • Direct booking campaign setup
  • Abandoned booking follow-ups
  • Competitive OTA monitoring
Request This Retainer

Revenue Model

Retainer covers:

  • Ongoing monitoring
  • Reporting
  • Optimization tasks

Large rebuilds (e.g., full redesign, booking engine installation, complex automation) are quoted separately as one-time projects.

Most hotels begin with a one-time diagnostic to quantify their revenue opportunity before considering a retainer.

Request Custom Proposal

Our Methodology

We demonstrate our diagnostic approach through sample audits that show how we identify revenue leaks in hotel booking systems.

Sample audits showcase our systematic approach to identifying and quantifying booking friction points.

Request Sample Audit

Begin Your Revenue Review

The first step is a brief conversation to understand your current booking challenges and revenue opportunities

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Location

Kigali, Rwanda

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WhatsApp

+250 798 370 671

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Initial Consultation

15-20 minute call to assess your situation

Send Us a Message

We'll respond within 2 hours to schedule a brief call to understand your booking challenges.

✅ Message Sent Successfully!

Thank you for contacting Viora Smart Solutions. We'll schedule a brief call within 2 hours to discuss your booking challenges.